The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics cover image

545. Epic Disruptions: Uncovering the Innovations That Shaped Our World

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

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Reframing the Business: Jobs to Be Done

Melina asks about reframing offerings; Scott emphasizes seeing the customer's job-to-be-done, avoiding product-centric thinking, and examples like iPhone and Hermes.

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