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The speaker reflects on how facing adversity at 7-Eleven led to opportunities for personal and professional development, emphasizing the positive outcomes that come from embracing change. The chapter also explores the concept of Kaizen and how continuous improvement transformed 7-Eleven's business model, showcasing the diversity of franchisees and their cultural richness as strengths of the company.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode