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2min chapter
How to become a truly customer-centric organization
Pragmatism in Practice
Precision in understanding the customer, shift in experimentation, cross-functional challenges, involving marketing and sales, and strategic communication
This chapter explores the importance of precise customer understanding and the shift towards problem-solving. It also discusses the challenges of cross-functional collaboration and the involvement of marketing and sales in product discovery.
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AI-powered
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode