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The Pandora’s Box of Customer Experience with Nick Glimsdahl

The Community Experience

00:00

It's So Easy to Make Someone's Day So Easy

I actually try to practise this when i'm in a bad mood, says Nick. Just tili drop a little tensy bit of humanity into their experience. He it's amazing sometimes how easy it is to make somebody's day so easy. I like it when you no, ni chos there, tony. You do itoha, ha,. ha, ha, ha. All right. Well, nick, we should transition to our very hard, rapid fire questioning. Tony, did you want to do it?  ‘Yes! That would be great!' he replies.

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