6min chapter

CXOTalk: Leadership, AI, and the Digital Economy cover image

Is an Enterprise Browser Secure, with Island and Teleperformance (CXOTalk)

CXOTalk: Leadership, AI, and the Digital Economy

CHAPTER

Securing Customer Experience in BPO Operations

This chapter delves into the intricacies of ensuring security in customer experience operations within a vast global BPO landscape marked by diverse teams. It highlights the role of an enterprise browser solution, Island, in managing employee access and risks while discussing the importance of a cohesive risk management strategy across varied cultural and technological environments.

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