"I see how the cool cost of man is in the... Like trying to figure out what the interest is," he says. "You rarely can take people at their word when they tell you like why they did what they did or thought what they thought or felt what they felt" He's seen that happen in interpersonal conversations with friends, family and lovers. The points of contention start to be about a concrete argument, but the underlying thing that's creating the argument is never addressed. 'That seems like that's part of why those conversations often get so charged'
In this episode, we sit down with negotiation expert Misha Glouberman who explains how to talk to people about things -- that is, how to avoid the pitfalls associated with debate when two or more people attempt to come to an agreement that will be mutually beneficial.
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