The Power of Words: Language and Death
Coda Change
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The Importance of Communication in Family Conferences
When the family are that aware of that, there's no point lying or hiding it. It's really advice for a redirection. We've got an agenda and then the family's also got an agenda. And you just sit like clashing. So, as speaks, it says, sometimes it's actually taking the time to listen to what their agenda is. That diffuses them to be able to get your message across.
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