16min chapter

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Navigating tough conversations at work with Amanda Perez Leder

Modern Mentor

CHAPTER

Navigating Conflict: From Stress to Growth

This chapter explores the effects of stress and burnout on communication and conflict avoidance in the workplace. It highlights the importance of psychological safety, advocating for respectful disagreement as a pathway to innovation and better outcomes. Practical strategies, including effective listening and the 'looping' technique, are introduced to help individuals and leaders manage conflicts constructively.

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