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What Do I Not Know About These People?
i went out of business. H so this is whole broader, this whole broader, i guess, range of questions where you're just trying to find out details like that about your customers. What do i not know about these people? What assumptions might i be having? In this particular case, your assumption a university operates like a business, and it om point you discover that that wasn't the case. I don't have nearly as much of them as i do with customers. Lik, i try to talk to a few customers every week just to keep a steady drip of information coming in. Whereas i might talk to one or two industry expert at all, like just, you know,