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To Get What You Want, Be Both Assertive and Warm

Women at Work

CHAPTER

Navigating Assertiveness and Warmth in the Workplace

This chapter explores the delicate balance between assertiveness and warmth in professional interactions, particularly focusing on the unique challenges faced by women. The speakers share personal stories that illustrate the impact of these traits on communication, negotiation, and building trust. By emphasizing the importance of self-awareness and strategic interaction, they advocate for a blend of authority and empathy to enhance outcomes in various professional settings.

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