18min chapter

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E59: NRR vs GRR, usage vs seat-based pricing, and how to announce a product release

Topline

CHAPTER

Navigating the Public Persona of a CEO

The chapter delves into the challenges presented by a controversial CEO within a company, exploring the impact on internal dynamics and external perceptions. It also references examples of other CEOs who have faced similar situations and provides insights on navigating such scenarios. The conversation highlights the importance of effective communication, brand evangelism, and thought leadership in shaping a company's public image.

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