PushPress is "the gym management software for successful gyms," and in today's episode, PushPress CEO and founder Dan Uyemura joins Jason and Gabe to discuss how he got into CrossFit before delving into what metrics gym owners should analyze and how they can use them to improve customer experience, convert leads, and drive retention.
In this episode:
— Finding CrossFit as a Software Engineer
— Focusing on the Customer Experience
— Goal of Software
— How Are Gym Owners Spending Time?
— 3 Metrics to Dial In On
— Lead Conversion & Sales Efficiency
— Net Revenue Retention
— Average Churn
— Focus on the Drivers of MRR
— Needing to Create a Feedback Loop
— Duty of Sales Is to Qualify Someone For Your Gym
Follow Jason
Follow Gabe
Follow Dan
Management Software for Successful Gyms: PushPress
Fun, Effective Workouts: NCFIT App
Weekly Motivation: EOE Newsletter
Level Up Your Business: Build Better Newsletter
Suit Up: NCFIT Shop
Gym Owners: NCFIT Collective Programming
Visit NCFIT Online