22min chapter

Perpetual Traffic cover image

Why nCAC Is ‘The New ROAS’ in Digital Marketing With Scott Desgrosseilliers

Perpetual Traffic

CHAPTER

Understanding NCAC in Digital Marketing

The chapter explores the importance of the New Customer Acquisition Cost (NCAC) metric in digital marketing, highlighting its role in tracking customer acquisition, analyzing data, and optimizing marketing strategies for growth. It emphasizes the need to differentiate between new customers and repeat buyers, utilizing tools like Wicked Reports to ensure accurate data analysis and campaign performance optimization. The discussion underscores the significance of aligning marketing goals with NCAC, avoiding manipulation of metrics like Return on Ad Spend (ROAS), and making informed decisions based on the lifetime value of customers.

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