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4min chapter
You Should Be Building Your Customer Community
Gain Grow Retain
Community of Product - Is That a Fear?
I think one thing that we've seen is your customers are actually really excited when they can see kind of other people at the organization, right? It's not just Jeff or Joel or Kevin or Jay. They enjoy seeing other people's faces. So I've just seen a big positive when you start to kind of bring your teams into those types of communities as well. And then back to the second community you're kind of talking about around this idea of it's still products, but it's a little more of the how are we using the product kind of support aspect.
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