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3min chapter
Ian McKenna - To Sell Or Grow A Great Lab Services Business?
Inspired Or Acquired
Navigating Challenges in Lab Services and Customer Relationships
This chapter focuses on the essential skills and prerequisites for success in the lab services industry, with a strong emphasis on customer service and relationship management. It also addresses the unique challenges faced by sole proprietors, including time management and the need for effective personnel to ensure quality service.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode