7min chapter

Built For The Game with Rob Cressy cover image

EP-269 Creating A Better Fan Experience With Dave Wakeman

Built For The Game with Rob Cressy

CHAPTER

Enhancing Fan Experience in Sporting Events

Exploring the importance of prioritizing fan experience in sporting events, focusing on early season baseball and the disconnect between fan expectations and actual experiences. Emphasizing the need for a customer-centric approach to build emotional connections and enhance brand experience for fans.

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