Master Negotiator: Proven Strategies for Winning Any Negotiation
Front Row Seat with Ken Coleman
00:00
Navigating Deception in Communication
This chapter explores the intricacies of identifying different types of deception in communication, particularly in leadership and negotiations. It emphasizes the importance of empathy and active listening when conveying uncomfortable truths and managing unrealistic client expectations. Additionally, it highlights the evolution of communication methods and the importance of adapting one's approach to foster productive dialogue.
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