
Focus on the scale that your customers can’t see, w/Land O'Lakes CEO Beth Ford
Masters of Scale
00:00
Valuing Employee Well-Being Through Unique Benefits
This chapter explores the 'Lobatical,' an innovative employee benefit program that grants a week of paid travel time after five years of service. It highlights the positive effects of employee care on customer experience and discusses a partnership with Capital One Business to enhance financial rewards for exemplary service.
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