
The Doctor Will Text You Now: How Councel Health is Scaling the "Clinician Cockpit" with AI
Delta: HealthTech Innovators
Outro
Host Roupen and Rishi close the episode with thanks and final remarks.
Join us for an insightful conversation with Dr. Rishi Khakhkhar, Chief Medical Officer at Counsel Health, as we explore how this AI-enabled virtual care company is transforming the way patients access healthcare through chat-based, physician-supervised medical AI.
In this episode, we dive deep into:
- How Counsel Health combines medical AI with real physicians for safe, supervised care
- The patient journey: from AI-powered intake to physician consultation
- Asynchronous vs. synchronous care and what it means for busy patients
- Emergency escalation protocols and patient safety in AI-enabled care
- The "clinician cockpit" - AI tools built for physicians by physicians
- The future of longitudinal patient-physician relationships in virtual care
- Counsel Health's $35M Series A led by Andreessen Horowitz and Google Ventures
Dr. Khakhkhar shares his journey from ER physician at Mount Sinai during COVID-19 to helping build the next generation of telemedicine, and why he believes AI will help physicians focus on what matters most - the human moments of care.
Timestamps
00:00 – Introduction
01:28 – Dr. Khakhkhar's Background & How He Joined Counsel Health
04:48 – The Patient Journey: From AI Chat to Physician
09:00 – Longitudinal Care & the Patient-Doctor Relationship
12:00 – Asynchronous vs. Near-Synchronous Care
15:00 – Emergency Escalation & Patient Safety Protocols
19:00 – AI as a Team Member, Not a Replacement
22:00 – Dr. Khakhkhar's Journey: COVID-19 & Virtual Care
24:22 – Funding: $35M Series A from a16z & Google Ventures
27:00 – The Clinician Cockpit: AI Tools for Physicians
31:00 – Isolating the Human Moment in Medicine
LinkedIn: https://www.linkedin.com/in/rishi-khakhkhar
About Counsel Health
Founded by Dr. Muthu Alagappan (former CMO of Notable Health, Stanford MD), Counsel Health is an AI-enabled virtual care company on a mission to be the primary doctor for the next billion people on earth.
Company Website: https://www.counselhealth.com
Company LinkedIn: https://www.linkedin.com/company/counselhealth
Founder LinkedIn (Dr. Muthu Alagappan): https://www.linkedin.com/in/muthualagappan
Host: Dr. Roupen Odabashian, MD, FRCPC, FASCO
Hematology-Oncology Physician | Healthcare Innovation Enthusiast
Connect with Us:
🎙️ Podcast: Delta HealthTech Innovators
💼 Host LinkedIn: https://www.linkedin.com/in/roupen-odabashian-md-frcpc-fasco-183aaa142
📧 Email: roupen@deltahealth.tech
Listen on:
🍎 Apple Podcasts: https://podcasts.apple.com/us/podcast/delta-healthtech-innovators/id1703827145
▶️ YouTube: https://www.youtube.com/@RoubenOdabashianMD
🎧 Spotify: https://open.spotify.com/show/2vYC26pNkZVIhsqloNcCm9


