It’s the first of a two-part series with Erika James, PhD, and Lynn Perry Wooten, PhD, about their new book, The Prepared Leader: Emerge from Any Crisis More Resilient Than Before. It’s completely tactical and has taught me so much about leading in a crisis — and unfortunately, we have not seen our last crisis. We talk about what leaders can do today to prepare for what’s next, as they add a fourth “p” to the triple bottom line framework (people, planet, and profit) for measuring a business’s performance — and that’s “preparedness.”

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