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The Pitfalls of Employee Engagement Surveys
This chapter examines the common challenges and disappointments associated with employee engagement surveys, revealing how they often fail to drive meaningful change within organizations. The speakers discuss the cyclical nature of these surveys, highlighting the disconnect between feedback collection and actionable outcomes, which can lead to frustration for both employees and leaders. By critiquing the methodology and inherent flaws of traditional surveys, the chapter calls into question their effectiveness in truly capturing employee sentiments and fostering genuine engagement.