The Motivation and Trade-Offs of Service Productization

David and Blair lay out some of the reasons why they think, in most cases, agencies pursuing recurring revenue models are making a mistake.

“Why Monthly Recurring Revenue (MRR) Arrangements May Not Be Ideal” by David C. Baker

The End of Average: How We Succeed in a World That Values Sameness by Todd Rose

Pricing Creativity: A Guide to Profit Beyond the Billable Hour by Blair Enns

The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing by Marie Kondō

“Unbundling the Corporation” by John Hagel III and Marc Singer for Harvard Business Review