The Heart of Healthcare | A Digital Health Podcast cover image

The PillPack Founders Are Back for Round Two | Co-founder and Former CEO of PillPack TJ Parker

The Heart of Healthcare | A Digital Health Podcast

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Navigating the PBM Landscape

This chapter examines the metrics of success in pharmaceutical services, primarily focusing on refill rates and their impact on market presence. It recounts the growth of a pharmaceutical service amidst challenges posed by Pharmacy Benefit Managers (PBMs), highlighting a compelling advocacy campaign that rallied customer support. The discussion also addresses evolving dynamics in drug pricing and the need for consumer transparency, emphasizing innovative strategies for improving the healthcare purchasing experience.

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