2min chapter

The Profitable Property Management Podcast cover image

207: 10x Growth with Marco Nelson: Strategies for Scaling and Solving Hidden Customer Challenges

The Profitable Property Management Podcast

CHAPTER

Intro

This chapter focuses on the importance of identifying and addressing less obvious customer pain points through deeper analysis of feedback. It illustrates how innovative solutions, such as resident-led inspections, can arise from understanding the root causes of customer challenges.

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