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3min chapter
Are You Being the Bottleneck or Building the Bridge? Lessons on Cross-Functional Leadership (with Sabrina Leblanc, VP of Customer Success at SurveyMonkey)
Supermanagers
How to Promote a Growth Mindset Culture at Work
Sabrina: I've been very fortunate in that my early career I spent at a startup where I think you had no choice but to have the growth mindset. And one of the things that I do in my role now as a VP is because I don't have as much time with individuals who are on the front lines, I scheduled skip level meetings on a regular basis to hear from the team. You need to give feedback constructive to your team and be as specific as you can because that's how they're going to grow. If you have that foundation of trust and empathy, then you will see that it's received well on the other side," she says.
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