Navigating Knowledge Management and Innovation in Legal Firms

In the field of legal knowledge management and innovation, Sally Gonzalez is both a legend and a trailblazer. Over the course of her 40-year career, she has worked for some of the world's largest law firms to develop and lead KM and strategic technology initiatives. She has overseen KM and information technology programs at such global firms as Norton Rose Fulbright, Dentons, Akin Gump, Covington & Burling, and Jones Day, and been a strategic consultant at major consulting firms including HBR, Navigant, PwC and, most recently, Fireman & Company, 

Gonzalez surprised some of those who attended the Knowledge Management and Innovation for Legal Conference held in New York City in October, where she was the keynote speaker, when she announced her retirement there and was recognized by her peers for her decades of contributions to the legal industry. That made her keynote, in which she spoke about core principles for successful KM, her swan song, of sorts. 

Following her keynote, LawNext host Bob Ambrogi, who was at the conference, sat down with Gonzalez to record this conversation about her thoughts on KM, innovation, AI, culture, change management, and much more. 

This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.

• Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.

• Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).

• Littler, local everywhere. 

• Steno, reliable court reporting with a revolutionary approach

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