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10min chapter
Flexible Shifts In Hospitality: Aimbridge Uses AI To Schedule Workers E187
The Josh Bersin Company
Transforming Workforce Management in Hospitality
This chapter explores the UKG Workforce Management system from the viewpoints of both employees and managers, focusing on its benefits and challenges. It highlights a cultural shift in the hospitality industry, with AI-driven scheduling and mobile punching enhancing efficiency and employee empowerment. The discussion also addresses the implementation process, emphasizing the need for adaptability and understanding employee needs to overcome resistance to change.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode