The Pandora’s Box of Customer Experience with Nick Glimsdahl
The Community Experience
00:00
Customer Experience, Customer Service, Customer Experience
i was consulting on the contact center side. Then i guggled customer experience, and then i opened up pandora's box. And you can't really shut it when it's, when it's opened. Yes, it's been itspen osn, i'm up to a hundred and 20 sum episodes as of to day. But yad s you think 'f a guy like chris voss, who was a international fbi hostage negotiator. Ye, and i think it's legasat i canto mentione at the beginning. That's amazing. You've had some amazing guesss.
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