#407: How to Design Transformative Customer Experiences Using Business Storytelling
Business of Story
00:00
The Rise of the Hotel Industry
The bank failures are probably the thing we'd talk about most urgently on that. Who's doing a good job with this? They expect the unexpected. You know, I think the hotel industry is doing some really interesting things here. So you might see it can be an office or it can be a sleeping room or it can even be set up in many cases with a couple extra chairs to be a temporary office space. The hospitality industry has challenged itself to step up and be more adaptable and more modular.
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