3min chapter

The Knowledge Project with Shane Parrish cover image

#144 Gary Klein: Insights For Making Better Decisions

The Knowledge Project with Shane Parrish

CHAPTER

Do You Want to Encourage People to Make Errors?

The second worker with a turbulent year has learned much more. What can you do for worker A who's had this move year? You can take some of these crises that the second worker had and encapsulate them as story or as scenarios. And we've seen organizations doing some things like that. That's actually one of our decision training methods is to provide those vicarious experiences.

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