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10min chapter
#153 - AI In Customer Service with Hatch and Chris Bache
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Transforming Customer Service for Contractors
This chapter explores the journey of founders who developed a software platform to enhance customer service for HVAC and plumbing businesses. They discuss the challenges of managing customer leads and the need for automation and structured follow-ups to boost closure rates. Emphasizing best practices and team roles, the conversation highlights the significance of effective communication and technology in streamlining customer interactions and maximizing revenue opportunities.
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Discover
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