4min chapter

THE CX GOALKEEPER - Business Transformation, Customer Experience,  and Leadership cover image

Unleashing Creativity and Innovation: Exploring the Power of Lego Serious Play with Sirte Pihlaja

THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership

CHAPTER

Introduction

In this chapter, the CEO and founder of the first customer experience agency in Finland shares their extensive experience in journalism and advising international companies. They also discuss their role as a global CX ambassador and their work with the CXPA.

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