15min chapter

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Merve Emre on emotional intelligence as corporate control (Re-release)

ReThinking

CHAPTER

Rethinking Emotional Intelligence in the Workplace

This chapter critically examines the concept of emotional intelligence, exploring its origins and implications in professional environments. The discussion highlights how emotional intelligence has been utilized by corporations to manipulate employee behavior, leading to skepticism about its validity as an individual trait. It also emphasizes the learnable aspects of emotional intelligence and its significant role in various professions, while addressing gendered implications in emotional labor.

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