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404. Unreasonable Purpose with Will Guidara
The ONE Thing
How to Be More Hospitable in Restaurants
The kitchen and the service staff out front were two separate teams that sometimes could have gone to war yeah so you had to make them a one cohesive team. The foundation for hospitality has to be in place or it will be faked and it will be the customer who will see through itYeah no I feel that so strongly some some people they reach out to me and they're like hey can you come in and work with my team for a week and help us be hospitable right? That's not how it works like cultureYou can't just like get a culture in a week right that takes time to see it and develop and reinforce. Once you have that intact the things that you have the capacity
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