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4min chapter
The Sales Innovation Paradox With Howard Dover
The Gartner Sales Podcast
The Paradox of Human Capital Inertia
Howard Kurtz: You say technology is easy, but people are hard. One of your chapters talks about human capital inertia. Can you tell us what you see there and how you're seeing that feed into the paradox? Kurtz: Even if you can get an organization to move forward, with modern motions, which modern motions really do require.
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