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The Sales Innovation Paradox With Howard Dover

The Gartner Sales Podcast

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The Paradox of Human Capital Inertia

Howard Kurtz: You say technology is easy, but people are hard. One of your chapters talks about human capital inertia. Can you tell us what you see there and how you're seeing that feed into the paradox? Kurtz: Even if you can get an organization to move forward, with modern motions, which modern motions really do require.

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