20min chapter

The WealthAbility Show with Tom Wheelwright, CPA cover image

How Tax Professionals Would Change the IRS

The WealthAbility Show with Tom Wheelwright, CPA

CHAPTER

Revamping the IRS: Funding, Technology, and Customer Service

This chapter analyzes the allocation of $80 billion in funding to the IRS, emphasizing the need for technological investments and improved customer service as the workforce undergoes significant changes. It addresses the challenges faced by IRS employees, including low morale and outdated communication tools, and highlights the importance of fostering a cooperative relationship between the IRS, tax professionals, and taxpayers. Through discussions on organizational culture and compliance issues, the chapter advocates for education and transparency to enhance taxpayer experiences.

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