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4min chapter
Fixing the trust crisis with Rachel Botsman
ReThinking
Understanding Trust: Competence vs. Reliability
This chapter examines the critical differences between competence and reliability in building trust. It emphasizes the importance of effective communication and responsiveness in relationships, illustrating how these factors can influence trustworthiness and emotional connections.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode