Understanding Trust: Competence vs. Reliability

Who do you trust — and when? Rachel Botsman is a leading expert on trust in the modern world, and her new audiobook, How to Trust and Be Trusted, offers bold new ways of thinking about building, maintaining and restoring relationships. Rachel and Adam redefine trust, examine why we often trust the wrong people and question the assumption that transparency is always the solution to our trust issues. Available transcripts for ReThinking can be found at go.ted.com/RWAGscripts

For the full text transcript, visit ted.com/podcasts/rethinking-with-adam-grant-transcripts

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