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Tying utility profits to actually doing a good job

Volts

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Navigating Utility Regulation and Stakeholder Engagement

This chapter explores the evolving role of utilities in the era of distributed energy resources, emphasizing the need for adaptive regulatory frameworks. The discussion focuses on the importance of collaboration among stakeholders in Virginia, highlighting proposed studies aimed at improving utilities' incentive structures. Additionally, it addresses the complexities of performance-based regulation, the public's role in regulatory discussions, and the need for enhanced communication between utilities and lawmakers to foster accountability and improve service.

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