14min chapter

Closers Are Losers with Jeremy Miner cover image

The Science of Negotiation: Top FBI Negotiator Reveals How to Always Get What You Want - Chris Voss

Closers Are Losers with Jeremy Miner

CHAPTER

Mastering High-Stakes Negotiation

This chapter examines the intricacies of negotiation in high-pressure contexts, particularly involving terrorists and political adversaries. It emphasizes the significance of emotional understanding, tone, and the art of framing, alongside strategies for building trust and fostering effective dialogue. The discussion draws parallels between techniques used in criminal negotiations and sales, highlighting the need for empathy to transform confrontation into collaboration.

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