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AI and Behavioral Science in Public Policy with Laura de Molière

The Behavioral Design Podcast

CHAPTER

Navigating AI Expectations and Integration

This chapter explores the evolving relationship between AI chatbots and user expectations as we approach 2024. The discussion highlights challenges in distinguishing between human and AI responses and the implications of rising standards that technology may struggle to meet. It also emphasizes the importance of behavioral science in creating user-centered AI, particularly in high-pressure policy-making scenarios.

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