Kelli and Nolan talk about candidate feedback during hiring processes and debate whether companies should provide feedback to rejected candidates, especially those who've invested significant time in interviews and assignments. They discuss recruiter bandwidth challenges and liability concerns while advocating for human-centered feedback approaches, especially for onsite candidates, plus advice on requesting feedback gracefully.
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HR Heretics is a podcast from Turpentine.
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KEEP UP WITH ANNA, NOLAN + KELLI ON LINKEDIN
Kelli: https://www.linkedin.com/in/kellidragovich/Nolan: https://www.linkedin.com/in/nolan-church/
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TIMESTAMPS:
(00:00) Intro(00:13) The Core Issue: Lack of Feedback After Extensive Interviews(01:00) The Reality of Lean Teams and Bandwidth Constraints(02:15) The Liability Concern: Company Policy Against Sharing Feedback(03:00) A Shift in Perspective: Treating Candidates With Respect(04:06) The Importance of Feedback After On-Site Interviews(04:20) Setting Candidate Expectations: Establishing a "Contract"(05:49) Clarity of Identity: Defining Company Approach to Feedback(06:55) The Long-Term Impact of Thoughtful Candidate Experience(07:13) A Practical Approach: Phone Calls for On-Site Candidates(08:47) Sponsor: Metaview(10:41) Importance of Live Feedback(11:01) Worst-Case Scenarios and the Skill of Giving Feedback(12:41) Recruiters as People People - Navigating Difficult Conversations(13:29) The Need for Recruiters to Develop Hard Conversation Skills(14:00) HR BP skills on the recruiting team(14:44) The Candidate's Perspective: Managing Expectations(15:32) How to Ask for Feedback(16:28) Expanding Your Network and Paying it Forward(18:11) Don't Underestimate How Small the World Is(18:34) Wrap
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