The Marketing Book Podcast cover image

427 Myths of Branding by Andy Millgan

The Marketing Book Podcast

00:00

Branded Experience - It's Not Customer Service

CNN's John Sutter interviewed Jeff Bezos for his first book, Uncommon Practice 21 years ago. Everything he said then is exactly the way he's run his company from the start,. Extreme customer centricity and clarity about what Amazon brand stood for. The experience that people had of them was absolutely critical.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app