Otis CEO: Moving Billions Daily, Elevator Evolution, and Service Excellence
In Good Company with Nicolai Tangen
00:00
Maximizing Productivity Through Density and Team Respect
This chapter examines the critical role of a high installed base density in the service industry, focusing on how optimized routing improves mechanics' productivity. It also highlights the pride and respect leadership has for their 44,000 mechanics, showcasing their growth from traditional tasks to modern digital troubleshooting skills.
Transcript
Play full episode
