Working on the business, not just in it

Do you really understand your numbers? In this chat, Patsy Day from the Belvoir Network in Suffolk and Norfolk explains how knowing the financial side of your agency can transform your business. From calculating a profitable hourly rate to charging for extra services, she shares how small shifts in mindset and support from Belvoir’s Elevate programme helped her boost efficiency, profitability, and focus on working on her business, not just in it.