Matt Lauer: As you onboard new employees, sometimes for them it does feel a bit safer to have kind of more defined guardrails. He says policies actually inform your culture and let people know they're not there to limit their freedom. "I love that story, Cody. It's kind of like marriage," he says about an unpaid advertisement in the Today show.
Too many organizations allow their culture to be affected by their policies, while their policies should instead be informed by their culture. This week, Pat, Cody and Beau discuss the dangers of letting our policies send the wrong message to our employees and customers.
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