Daybreak cover image

As investors celebrate Urban Company's IPO, its workers are labelled 'potential risk'

Daybreak

00:00

Navigating the Pressures of Urban Company’s Product Purchasing System

This chapter examines the challenges faced by Urban Company workers, emphasizing the burden of purchasing their own supplies via the app. It addresses the punitive rating system and the impact of the Auto Assign feature, creating an environment of constant pressure to maintain high service levels.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app