Insights of a Negotiator

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The chapter explores the understanding of human nature and emotional intelligence in negotiating high-stakes situations like hostage crises, emphasizing the role of managing emotions for successful negotiations. It also touches on the backstory of the guest who unexpectedly transitioned into becoming a hostage negotiator after a fulfilling career as a detective, shedding light on the frequency, motives, and planning involved in kidnappings.

Scott Walker is a world-renowned expert in kidnap for ransom negotiation, having resolved over 300 cases and numerous piracy and cyber extortion crises. He leverages his extensive experience to train leaders on resilience, emotional intelligence, and effective communication, crucial skills during times of crisis and significant change.

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