Intercom on Product: Our manifesto for next-generation customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
00:00
Is AI Overhyped Right Now?
I think customer service is undergoing a generational change as in once the generation change. I tend to believe that it's going to have, you know, foundational impact on so much of just general life. The other thing to change for us is I'll see the last year we made a decision kind of go all in on this area of customer service and that kind of even if the other tectonic shifts hadn't happened,.
Transcript
Play full episode
