How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank
VUX World
00:00
Scaling a Conversational AI Operations?
In general, the usage has been quite good. The bot is available in the mobile app. It's not like for you to get to there, you need to go to a contactless page. And that's for a reason. Again, we want to make sure that everything is properly fine-tuned before really start to scaling it. Of course, we want people to use it and we are building for that. But it's not the main concern, I think, right now.
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