Tom & Dawson Matter bought a vent cleaning business operating out of a parking lot. The transition has been interesting.
Topics in Tom and Dawson’s interview:
- Teaming up to acquire Pro Duct Cleaning
- The nocturnal, detailed, messy nature of the work
- Tom keeping his W-2 while Dawson runs operations
- Maintaining a 42% margin
- Learning to deal with angry customers
- Upgrading the equipment and facilities
- Hiring Dawson’s wife to help with operations
- Switching from Google Calendar to a real CRM
- Trouble communicating with employees
- Chasing down payment from clients
References and how to contact Tom and Dawson:
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